About CruiseToCity
CruiseToCity is an independent shore excursion provider based in Spain. Founded in 2020 by Alex Le Barreaux, it organizes private shore excursions and cruise port transfers for cruise passengers in Civitavecchia (Rome), Barcelona, Marseille, La Spezia (Florence), Tangier and Casablanca, with pickup at the cruise terminal and a return planned around the ship’s departure time.
CruiseToCity at a glance
| What we do | Private shore excursions and cruise port transfers |
| Founded | 2020, by Alex Le Barreaux |
| Based in | Spain (Barcelona) |
| Ports served | Civitavecchia (Rome), Barcelona, Marseille, La Spezia (Florence), Tangier, Casablanca |
| Also on request | Palma de Mallorca, Naples, Agadir, through local partners and subject to availability |
| Cruise lines | Passengers of MSC Cruises, Costa Cruises, Celebrity Cruises, Princess Cruises, Norwegian Cruise Line, Royal Caribbean and Cunard |
| Languages | English, French, Spanish, Italian, Arabic (depending on destination) |
| Vehicles | Mercedes-Benz V-Class and E-Class, Ford E-Tourneo, Renault vans and comparable air-conditioned minivans (depending on destination) |
| Booking | Manual confirmation after a request by website, email, WhatsApp, telephone or social media |
| Payment | For applicable excursions, at the end of the service. Cash accepted; card payment available with an additional 10% VAT/charge where applicable |
| Cancellation | Free up to 24 hours before the excursion, plus free cancellation if the cruise line cancels the port call, changes the itinerary, or weather prevents the excursion |
| Contact | booking@cruisetocity.com · contact@cruisetocity.com · +34 677 993 594 (phone / WhatsApp) |
| Last updated | 16/01/2022 |
Independent from the cruise lines
CruiseToCity is not a cruise line and does not sell the cruise lines’ official excursions. We work with passengers of MSC Cruises, Costa Cruises, Celebrity Cruises, Princess Cruises, Norwegian Cruise Line, Royal Caribbean and Cunard, and plan each excursion around the ship’s schedule. See all the cruise lines we serve.
For a detailed comparison, read Booking Direct vs. Cruise Line Excursions: What’s the Difference?
Our Experience
CruiseToCity has been serving cruise passengers since 2020.
Since our launch, we have helped coordinate shore excursion experiences for 1,000+ passengers visiting destinations in Spain, Italy, France and Morocco.
Our experience is specifically focused on cruise travel.
We understand that cruise passengers have different requirements from independent travelers. The meeting point must be clear, transportation must be dependable, the itinerary must take the available time into account, and the return journey must be carefully planned.
This cruise-specific experience influences how we coordinate every excursion.
Our Local Professional Network
CruiseToCity operates through a network of local transportation professionals, private drivers, chauffeur-guides and destination partners.
Rather than using the same team everywhere, we work with professionals who operate locally in the destinations they know best.
CruiseToCity selects and coordinates its local partners according to practical criteria including:
Experience with cruise passengers
Appropriate professional driving licences or authorizations
Professional insurance
Local destination knowledge
Language and communication skills
Comfortable, air-conditioned vehicles
Reliability and punctuality
Understanding of cruise port schedules
This local network allows us to provide destination-specific knowledge while maintaining a direct point of contact with our customers.
Our Drivers and Vehicles
Depending on the destination, group size and excursion selected, transportation may be provided by professional local drivers or chauffeur-guides using comfortable, air-conditioned vehicles.
Vehicles in our network may include:
Mercedes-Benz V-Class
Mercedes-Benz E-Class
Ford E-Tourneo
Renault vans
Other comparable premium vehicles and minivans
Vehicle availability can vary according to the destination and booking requirements.
Our local professionals can provide service in several languages, including:
English · French · Spanish · Italian · Arabic
Language availability depends on the destination and the professional assigned to the excursion.
Where We Operate
CruiseToCity currently coordinates shore excursions and cruise passenger services in several Mediterranean and North African destinations.
Rome & Civitavecchia, Italy
Explore Rome during your cruise stop at Civitavecchia, with transportation and excursion arrangements coordinated around your ship’s schedule.
Barcelona, Spain
Discover Barcelona’s most important landmarks and attractions during your cruise stop, with cruise-port pickup and a professionally coordinated excursion.
Marseille, France
Explore Marseille and nearby destinations during your time ashore, with transportation arranged around your cruise itinerary.
La Spezia, Italy
Discover Florence, Pisa and other destinations from La Spezia during your cruise stop.
Tangier, Morocco
Experience Tangier’s historic Medina, Kasbah, Cap Spartel and other local highlights.
Casablanca, Morocco
Discover Casablanca and surrounding attractions during your cruise port visit.
Other Destinations
CruiseToCity can also coordinate selected services through local partners in destinations including:
Palma de Mallorca
Naples
Agadir
Availability and arrangements may vary depending on the destination and service requested.
How We Work With Cruise Passengers
A cruise excursion requires careful coordination because your time ashore is limited.
Our process is designed around this reality.
1. Choose Your Excursion
Select an excursion based on your cruise port, available time and interests.
2. Send Your Booking Request
You can contact CruiseToCity through our website, email, WhatsApp, telephone or social media.
3. Manual Confirmation
Our team reviews your booking request and coordinates availability with the appropriate local professional or destination partner.
We manually confirm reservations rather than relying solely on an automated booking system.
4. Receive Your Pickup Information
Before the excursion, we provide the relevant information, including:
Driver or guide name
Contact information / WhatsApp when applicable
Meeting point
Pickup time
Important excursion details
5. Meet Your Local Professional
Your driver, chauffeur-guide or local guide welcomes you at the agreed meeting point and provides the service described in your booking.
6. Return to Your Ship
The excursion is planned around your cruise schedule, with the return journey taken into consideration from the beginning of the day.
Returning to the ship before its scheduled departure is a fundamental part of our cruise excursion service.
What Happens If Your Cruise Ship Is Delayed?
Cruise schedules can change.
If your ship arrives later than originally scheduled, we coordinate with the local professional and adjust the pickup accordingly.
We wait for the ship to arrive before starting the excursion.
This helps avoid unnecessary stress when the actual arrival time differs from the original cruise itinerary.
Our Approach to Customer Service
We believe that communication is an important part of a successful cruise excursion.
From the initial enquiry to the day of the excursion, our team remains available to help with questions about the itinerary, pickup arrangements, timing and booking details.
You can contact CruiseToCity through:
Website
Email
WhatsApp
Telephone
Facebook
Instagram
TikTok
We manually review bookings and aim to respond to enquiries within minutes whenever possible.
Our objective is to give cruise passengers one clear point of contact while coordinating with the appropriate local professionals at their destination.
Booking and Payment
Booking with CruiseToCity can be done through our website, email, WhatsApp, telephone or social media channels.
After receiving your request, we check the relevant arrangements and manually confirm your booking.
Payment
For applicable excursions, payment can be made at the end of the service.
Cash payment is available.
Card payment is also available, with an additional 10% VAT/charge where applicable.
The payment conditions applicable to your specific excursion are confirmed during the booking process.
Cancellation Policy
We understand that cruise itineraries can change unexpectedly.
For this reason, CruiseToCity offers free cancellation up to 24 hours before the scheduled excursion, subject to the conditions communicated at the time of booking.
We also provide free cancellation in situations such as:
Cruise port cancellation by the cruise line
Changes to the ship’s itinerary
Significant cruise delays affecting the excursion
Weather conditions preventing the excursion
Other circumstances outside the passenger’s reasonable control
Our objective is to make the booking process as straightforward as possible for cruise passengers.
Why CruiseToCity?
CruiseToCity was built specifically around the needs of cruise passengers.
Our service combines:
Cruise passenger expertise
We understand the specific timing and logistical requirements of cruise travel.
Local professionals
We work with experienced professionals who know the destinations where they operate.
Direct coordination
Our team coordinates reservations and communicates directly with customers.
Multilingual service
Our network provides service in English, French, Spanish, Italian and Arabic, depending on the destination.
Comfortable transportation
Our network includes premium vehicles and air-conditioned minivans suitable for private and shared excursions.
Cruise schedule awareness
We monitor cruise arrival information and coordinate with local professionals when schedules change.
Return planning
Excursions are organized with the ship’s scheduled departure in mind.
Contact CruiseToCity
Have a question about an excursion, cruise port pickup or your itinerary?
Our team is available to help.
Email: contact@cruisetocity.com
Phone / WhatsApp: +34 677 993 594
You can also contact us through our website and social media channels.
CruiseToCity
Independent Shore Excursions for Cruise Passengers
Founded in 2020 · 1,000+ cruise passengers · Local professional network · Multilingual service
Frequently asked questions
What is CruiseToCity?
CruiseToCity is an independent shore excursion provider based in Spain. Since 2020 it has coordinated private shore excursions and cruise port transfers for cruise passengers through a network of local drivers, chauffeur-guides and destination partners.
Which cruise ports does CruiseToCity serve?
CruiseToCity serves Civitavecchia (for Rome), Barcelona, Marseille, La Spezia (for Florence and Pisa), Tangier and Casablanca. Selected services can also be arranged in Palma de Mallorca, Naples and Agadir through local partners, depending on availability.
Is CruiseToCity part of a cruise line?
No. CruiseToCity is independent of the cruise lines. It serves passengers of lines such as MSC Cruises, Costa Cruises, Celebrity Cruises, Princess Cruises, Norwegian Cruise Line, Royal Caribbean and Cunard, but it does not sell the cruise lines’ official excursions.
How does booking work?
You send a booking request through the website, email, WhatsApp, telephone or social media. The team manually confirms availability with the local professional, then sends the driver or guide name, contact details, meeting point and pickup time before the excursion.
When and how do I pay?
For applicable excursions, payment is made at the end of the service. Cash is accepted, and card payment is also available with an additional 10% VAT/charge where applicable. The conditions for your excursion are confirmed when you book.
What is the cancellation policy?
Cancellation is free up to 24 hours before the scheduled excursion, subject to the conditions communicated at booking. Free cancellation also applies if the cruise line cancels the port call, changes the ship’s itinerary, a significant delay affects the excursion, weather prevents it, or other circumstances outside the passenger’s reasonable control occur.
What happens if my ship arrives late?
CruiseToCity coordinates with the local professional and adjusts the pickup time. The excursion starts once the ship has arrived, and the return to the ship is planned around its scheduled departure time.
Which languages and vehicles are available?
Local drivers and guides can provide service in English, French, Spanish, Italian and Arabic, depending on the destination. Vehicles in the network include Mercedes-Benz V-Class and E-Class, Ford E-Tourneo, Renault vans and comparable air-conditioned minivans. Availability varies by destination.
How can I contact CruiseToCity?
By email at booking@cruisetocity.com or contact@cruisetocity.com, by phone or WhatsApp at +34 677 993 594, or through the website and social media. The team aims to respond within minutes whenever possible.
Shore Excursions from Cruise Ports
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Cruise ports we serve
| Cruise port | Main destination | Excursion page |
|---|---|---|
| Civitavecchia | Rome (from €90) | Rome Shore Excursion from Civitavecchia · Full Day Rome Tour |
| Barcelona | Barcelona (from €59) | Barcelona Shore Excursion |
| Marseille | Marseille and surroundings (from €80) | Marseille Shore Excursion |
| La Spezia | Florence, Pisa | Florence Shore Excursion from La Spezia |
| Tangier | Medina, Kasbah, Cap Spartel | Tangier Shore Excursion |
| Casablanca | Casablanca and surroundings (from €50) | Casablanca Shore Excursion |
Shore Excursions
Rome Shore Excursion from Civitavecchia
Barcelona Shore Excursion from Cruise Port
Marseille Shore Excursion from Cruise Port
Cruise Transfers
Transfer from Civitavecchia Port to Rome
Transfer from Rome to Civitavecchia Port
Shared Shuttle Civitavecchia to Rome
Transfer from Barcelona Cruise Port to City
Transfer from Barcelona to Cruise Port
Transfer from Barcelona Airport to Cruise Port
Transfer from Marseille Cruise Port to City
Cities
Rome & Civitavecchia
Barcelona
Marseille
Casablanca
Tangier